Support
Mondego Move is a free, independent app for the metrobus in Coimbra, Portugal. It is not affiliated with, endorsed by or connected to Metro Mondego, the Municipality of Coimbra or any government entity.
Contact
Email: illogic-mirror.5d@icloud.com
You can also write to us from the app: Settings > Contact us. The email is pre-filled with your app version, which helps us find problems faster. We answer in English or Portuguese.
Report content
Every event and business is reviewed before it is published. If you still see something inaccurate, offensive or that should not be there, email us with the event or business name and we will review it and remove it if needed.
Frequently asked questions
Are the times live? No. Departures and trip plans use the operator’s published timetable, which is built into the app. They do not show live bus positions or delays. For live service information, visit metromondego.pt.
Why do some stations say “not yet in service”? The stations on the planned section towards the hospitals (HUC) are shown on the map, but buses do not stop there yet.
Do I need an account? No. You only need to sign in (with Apple or Google) to submit an event or list your business.
How do I delete my account? In the app, sign in, open Settings, tap your account, then Delete Account. This permanently deletes your account, your businesses and their photos.
If you can no longer use the app, email us from the address linked to your account (or tell us which Apple or Google account you used) with the subject “Delete my account”. We will delete your account and its data within 30 days and confirm by email. Anonymous analytics data is kept for at most 14 months.
How do I choose which notifications I get? Open Settings > Notifications and turn each topic on or off.
Legal
Suporte (Português)
O Mondego Move é uma aplicação gratuita e independente para o metrobus de Coimbra. Não é afiliada, aprovada nem ligada ao Metro Mondego, à Câmara Municipal de Coimbra ou a qualquer entidade governamental.
Contacto: illogic-mirror.5d@icloud.com, ou na aplicação em Definições > Contacte-nos.
Denunciar conteúdo: todos os eventos e negócios são revistos antes de serem publicados. Se encontrar algo incorreto ou ofensivo, envie-nos um email com o nome do evento ou negócio.
Os horários são em tempo real? Não. As partidas e os percursos usam o horário publicado pelo operador, incluído na aplicação. Para informação atualizada sobre o serviço, consulte metromondego.pt.
Como elimino a minha conta? Na aplicação, em Definições, toque na sua conta e depois em Eliminar Conta. Se já não tiver a aplicação, envie-nos um email a partir do endereço associado à conta com o assunto “Eliminar a minha conta” e eliminamos a conta e os respetivos dados no prazo de 30 dias.